Shipping and Returns

Shipping Policies

Consumer: A shipping fee will be applied at a flat rate on orders under $100. There is FREE SHIPPING on orders over $100. Free shipping applies to orders shipped to the contiguous USA only.

Wholesale: A shipping fee will be applied at a flat rate on orders under $800. There is FREE SHIPPING on orders over $800. Free shipping applies to orders shipped to the contiguous USA only. Free shipping applies to non-bulk orders shipped to the contiguous USA only. Bulk items are excluded from free shipping.

Return Policies

Consumer

Retail purchases: Heywood’s products purchased from a retail store or another online store must be returned to the store where the purchase was made.

Online purchases: All Heywood’s products are 100% Manufacturer Guaranteed. If for any reason you’re unhappy with your Heywood’s product, you may return your online purchase within ninety (90) days for a full credit or refund. Heywood’s does not pay return shipping costs unless we made an egregious error which caused you to return the product.

All Return Requests must be submitted via email to info@heywoodsco.com, and must include the original purchaser’s:

• Purchase order number
• First and last name
• Shipping address
• Telephone number
• Email address

Wholesale

All Heywood’s branded products are 100% Manufacturer Guaranteed. Return any Heywood’s branded product within 90 days for a full credit or refund. Returns must come to us in re-saleable condition. Heywood’s does not pay return shipping unless we made an egregious error which caused you to return the product.

All Return Requests must be submitted via email to info@heywoodsco.com, and must include the original purchaser’s:

• Purchase order number
• Business name
• Contact’s first and last name
• Shipping address
• Telephone number
• Email address